PRIVACY POLICY

YOUR PRIVACY

 

MARAIS IS ARDENTLY COMMITTED TO PROTECTING OUR CUSTOMERS’ PRIVACY, AS IT IS EXTREMELY IMPORTANT TO US. MARAIS ENSURES ALL PERSONAL INFORMATION WE COLLECT IS DONE IN A SECURE FASHION, AND IS TREATED IN ACCORDANCE WITH RELEVANT AUSTRALIAN PRIVACY LAWS. MARAIS WILL ALWAYS TREAT YOUR PERSONAL INFORMATION AS PRIVATE, UNLESS IT IS OTHERWISE DEEMED LEGALLY APPROPRIATE TO DO SO.

 

ENQUIRIES IN RELATION TO YOUR PRIVACY

 

IF YOU HAVE ANY CONCERNS OR QUERIES IN RELATION TO PRIVACY ISSUES, PLEASE DO NOT HESITATE TO CONTACT ENQUIRIES@MARAIS.COM.AU. FOR ALL OTHER ENQUIRIES, PLEASE CONTACT MARAIS CUSTOMER CARE AT CUSTOMERCARE@MARAIS.COM.AU. MARAIS ENTERPRISES’ SUPPORTIVE AND HELPFUL STAFF IS AT YOUR DISPOSAL.

 

PERSONAL INFORMATION

 

MARAIS OBTAINS YOUR PERSONAL INFORMATION VIA REGISTRATION IN ORDER TO PROCESS YOUR ORDER. ALL PERSONAL INFORMATION IS KEPT PRIVATE AND SECURE, AND ONLY USED WITHIN MARAIS ENTERPRISES. AFTER REGISTRATION YOUR PERSONAL INFORMATION WILL BE USED TO NOTIFY YOU ABOUT THE ARRIVAL OF NEW SEASON COLLECTIONS, THE LAUNCH OF NEW PRODUCTS, SALES PROMOTIONS, AFTER-SALES SERVICE, AND INVITATIONS TO EVENTS.

 

DIRECT MARKETING

 

PLEASE DO NOT HESITATE TO CONTACT THE MARAIS CUSTOMER CARE TEAM AT CUSTOMERCARE@MARAIS.COM.AU IF YOU NO LONGER WISH YOUR PERSONAL INFORMATION TO BE LISTED WITH MARAIS.

 

AS REQUIRED BY AUSTRALIAN LAW, YOU MAY CHOOSE TO ‘OPT-OUT’ OF RECEIVING DIRECT MARKETING MATERIALS, AND UNSUBSCRIBE FROM MARAIS NEWSLETTERS.

 

FOR MARKETERS, PLEASE CONTACT THE MARAIS MARKETING DEPARTMENT AT ENQUIRIES@MARAIS.COM.AU WITH THE SUBJECT ‘EMAIL MARKETING’ IF YOU WOULD LIKE TO OFFER ASSOCIATED MARKETING SERVICES.

 

SECURITY

 

MARAIS MAKES EXTENSIVE EFFORTS TO ENSURE ALL INFORMATION OBTAINED BY OUR COMPANY IS STORED SECURELY IN BOTH ELECTRONIC AND IN PHYSICAL FORMATS. IN ACCORDANCE WITH AUSTRALIAN PRIVACY LAWS, AT ANY REASONABLE TIME YOU AS A CUSTOMER HAVE THE ABILITY TO ACCESS YOUR STORED PERSONAL INFORMATION TO CORRECT ANY INACCURACIES. IF YOU WOULD LIKE TO CONTACT MARAIS IN ORDER TO EDIT YOUR PERSONAL INFORMATION, PLEASE CONTACT MARAIS CUSTOMER CARE AT CUSTOMERCARE@MARAIS.COM.AU.